How can we help?
Depending on your where you live, you may have certain privacy rights. For information about those rights, see the section of our Privacy Statement entitled “Privacy related requests and your preferences”. To exercise your rights or inquire about our privacy practices, use this form to contact the Ritchie Bros. Privacy Office and we will get in touch with you by email.
Note: You may be required to provide additional proof of identity and/or proof of address for us to process your request. This could include partial copies of a driver’s license or other ID documents. If you are an authorized representative making this request on someone else’s behalf, we may also require proof of authorization, such as copies of powers of attorney.
We are obligated to verify the identity of those we release personal information to. If you do not cooperate with our efforts to verify the request, we will not be able to process the request. Any additional personal information we collect in order to authenticate a request will be used solely for that purpose. We will retain the information collected as part of our record keeping for this release only, and such information will be stored by us following our standard security and data protection policies. Depending on your request, we may disclose the nature of it to our service providers or to third parties where required to accommodate the request. We may also disclose details of the request to regulatory authorities where required.